Skip to content
Demo mode: Your changes are private and reset automatically after an hour of inactivity.
BudMinder BudMinder
Help

Troubleshooting

Common issues and step-by-step solutions. If an issue is not listed here, consult the application logs below for detailed diagnostic messages.

I forgot my password

BudMinder does not have an external password recovery or email reset system. If you maintain an active session on another browser or device (such as via Remember Me), open Settings → General → Password there and enter a new password.

AC Infinity readings stopped

If the Today dashboard warns that AC Infinity refused BudMinder's sign-in, navigate to Settings → Integrations → AC Infinity, click Retrieve Token and re-enter your account credentials. Check Stay signed in so BudMinder can renew authentication tokens automatically in the future. See AC Infinity.

Ecowitt or Home Assistant readings stopped

Inspect the connection status cards under Manage sensors. A status of Not responding indicates that BudMinder cannot reach the host: verify the device is powered on, connected to your network and that its IP address has not changed. A status of Token refused (Home Assistant) indicates an invalid or revoked access token; generate a fresh token in Home Assistant and paste it into BudMinder settings.

A sensor says when its last reading was

This warning indicates that the sensor stopped transmitting fresh telemetry. Check the physical device (power supply, battery level, Wi-Fi or Zigbee signal strength) and review its parent integration status under Manage sensors.

Dates or times are off

Verify your Timezone configuration under Settings → General. Without a configured timezone, BudMinder defaults to the host server's local clock, which defaults to UTC in many Docker and Linux installations.

Guest view didn't change

Toggling guest access on or off requires a full restart of the BudMinder application to reconfigure web routing permissions.

There's no Live button for my camera

Only camera feeds using HLS stream URLs (ending in .m3u8) support interactive in-browser live streaming. See Tent cameras.

A strain lookup doesn't work

Verify that StrainCompass Strain Import is enabled under Settings → Integrations, and ensure your host server has outbound internet connectivity. Public StrainCompass searches also enforce daily rate limits if used without a personal API key.

The harvest estimate says Not set

This status appears when the cultivar lacks flowering duration data in your strain library, or when a photoperiod plant has not yet been advanced to Flower on its stage track. Add the flowering duration under Edit on the strain profile. See Plant page.

The logs

Settings → Logs provides real-time system visibility into BudMinder operations.

  • App Log records internal application events and errors; Access Log records page views and HTTP requests.
  • Adjust How many lines to load, filter logs to display only Warnings or Errors, or use the search field to locate specific keywords.
  • Click Download to export the active log file for troubleshooting or community support.

The Log Level setting under Log detail controls verbosity. Info is recommended for standard daily use. Switch to Debug while investigating a technical issue, then return to Info once resolved. Log level changes take effect immediately without restarting.